PRIVACY POLICY

We are dedicated to safeguarding your privacy and ensuring the protection of your personal data. This Privacy Policy outlines how we collect, process, use, and share your information in accordance with the Data Protection Act 1998 (the “Act”). References to “you” or “your” in this document include both website users and customers for whom services are booked.

1. Data Collection

We may collect and process the following categories of personal information:

    1. Personal Identifiable Information:

  • Full name
  • Residential address
  • Contact telephone number
  • Email address

    • 2. Financial Data:

  • Credit or debit card details

    • 3. Transactional Data:

  • Information regarding products or services purchased

    • 4. Additional Information:

  • Responses to surveys, questionnaires, and promotional competitions

2. Purpose of Data Processing

We process your personal data for the following purposes:

    1. Contractual Obligations:

  • To fulfil and manage your bookings and orders.

    • 2. Service Enhancement:

  • To improve our services, customer support, and overall user experience.

    • 3. Marketing Communications:

  • To send marketing materials, provided you have explicitly opted in.

3. Data Sharing

We do not sell your personal data to third parties. However, in certain circumstances, it may be necessary to share your information:

    1. Operational Necessities:

  • When a booking is made with a third-party car park operator, we may share your booking details for operational purposes.

    • 2. Partnership Agreements:

  • If introduced to us via an affiliate or partner, we may share your basic contact information with them to facilitate feedback or marketing communications. All such parties are contractually obligated to comply with relevant UK data protection legislation and provide you with an option to unsubscribe.

4. Your Legal Rights

You have the following rights under the Act:

    1. Right to Access:

  • You may request a copy of the personal data we hold about you.

    • 2. Right to Rectification:

  • You may request corrections to inaccurate or incomplete personal data.

    • 3. Right to Deletion:

  • You may request the removal of your data from our systems where legally permissible.

    • 4. Right to Opt-Out:

  • You may withdraw your consent to marketing communications at any time by contacting us.

5. Data Accuracy and Updates

We are committed to maintaining the accuracy of your personal data. Should your information change, you are encouraged to inform us via phone, email, or written correspondence.

6. Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal data in accordance with internal security protocols and applicable legal standards.

7. Cookies Policy

By accessing and using our website, you consent to the use of cookies as described in our Cookies Policy. Full details are available upon request.

8. Contact Information

For inquiries regarding this Privacy Policy, to exercise your rights, or to lodge a complaint, please contact us:

infogatwickairportparkingspaces.co.uk

We are committed to addressing all concerns promptly and in compliance with applicable legal requirements.